Service Agreement
This Service Agreement describes exactly what Bizzvis delivers under each plan, how updates and support work, what's included and what isn't, and what happens if you ever decide to move on. It complements our Terms & Conditions and Privacy Policy. If anything is unclear, email us at info@bizzvis.com — we're happy to explain.
By purchasing a Bizzvis plan — either by completing checkout online or by confirming your order via email — you agree to this Service Agreement, our Terms & Conditions, and our Privacy Policy. These documents together form the complete agreement between you and Bizzvis LLC regarding your subscription.
If you are signing up on behalf of a business, you represent that you have authority to bind that business to these terms. This Service Agreement takes effect on the date your order is confirmed and remains in effect for the duration of your subscription.
| Plan | Price | Pages | Updates | Support |
|---|---|---|---|---|
| Presence | $19/mo | 1 page | 1/quarter | 72 hrs email |
| Momentum | $49/mo | Up to 3 pages | 1/mo | 48 hrs email |
| Growth | $99/mo | 5–7 pages | 2/mo | 24 hrs + live chat |
| Authority | $149/mo | Up to 10 pages | 4/mo | Same-day + live chat |
Professional email is included with every Bizzvis plan via Gmail (Google Workspace). Each plan includes at least one mailbox at your domain (e.g., hello@yourbusiness.com).
Updates that count toward your monthly allowance include:
Routine changes that do not count as updates include fixing broken links, correcting typos introduced in our work, and resolving any display issues caused by browser or hosting changes.
Unused updates expire at the end of each calendar month and do not roll over. If you regularly need more updates than your plan includes, we recommend upgrading to the next tier.
All support requests are handled via email at info@bizzvis.com. Support response times listed in Section 2.1 are estimates based on business hours (Monday–Friday, 9am–5pm Pacific Time, excluding US federal holidays). Response time targets begin when your request is received during business hours.
To help us respond quickly, please include your domain name, a clear description of the change or issue, and any relevant screenshots or reference links in your support email.
Support covers questions about your website, update requests within your plan, and general guidance on using your site. It does not cover third-party platforms, email providers, or systems outside of the Bizzvis-managed website.
| Add-On | Monthly | Available On |
|---|---|---|
| Store Basic | +$9/mo | All plans |
| Store Pro | +$19/mo | All plans |
| Store Plus | +$49/mo | Growth & Authority only |
Store Basic includes a product catalog with up to 20 products, Stripe-powered checkout, order confirmation emails, and basic inventory tracking. Suitable for businesses selling a small range of physical or digital products.
Store Pro includes everything in Store Basic plus unlimited products, discount and coupon codes, category management, and enhanced order reporting. Suitable for businesses with a growing or complex product catalog.
All payment processing is handled by Stripe. Stripe's standard processing fees apply (typically 2.9% + $0.30 per transaction in the US — see stripe.com for current rates). Stripe fees are separate from and in addition to your Bizzvis subscription. You are responsible for your own Stripe account setup, tax settings, and compliance with applicable laws governing online commerce in your jurisdiction.
Your monthly subscription fee is charged on the same date each month, beginning on the date your subscription is activated. All fees are in US dollars (USD) and are processed via Stripe. By subscribing, you authorize Bizzvis to charge your payment method on a recurring basis until your subscription is cancelled. Setup fees are due at the time of purchase and are non-refundable once work has commenced.
If a payment fails, we will attempt to retry up to three times over a 7-day period. If payment remains outstanding after that period, your subscription may be suspended and your website may be taken offline until the balance is settled. Reactivation after suspension may require re-payment of the most recent monthly fee.
You may bring an existing domain or ask us to assist with registering a new one. If Bizzvis registers a domain on your behalf, it is registered in your name with full registrar access granted to you. Year 1 domain registration is included free for standard domains. From Year 2, standard domains renew at $15/yr, billed as a separate line item.
We may manage your DNS settings to connect your domain to our hosting infrastructure. Upon request — or upon cancellation of your subscription — we will provide all DNS records and any relevant access credentials promptly and without restriction.
Bizzvis will send courtesy renewal reminders for domains we are aware of, but we are not responsible for domain expiration, loss of registration, or service interruption caused by a lapsed domain.
When you cancel your subscription, your domain remains yours. Cancellation of Bizzvis services has no effect on your domain registration or your ability to use your domain with another provider.
Once your setup fee is paid and all required content has been delivered by you, we target a 5-business-day turnaround for your initial website build, structured as follows:
Build timelines may be extended if content or feedback from you is delayed. We will communicate any delay as soon as it becomes apparent. Bizzvis is not liable for business losses arising from a delayed launch where the delay results from incomplete content submission or circumstances outside our control.
You may cancel your subscription at any time by emailing info@bizzvis.com. Cancellation takes effect at the end of your current billing period. When you cancel, the following offboarding steps will be carried out: